Perceptions and Utilization of Telemedicine for Hair Loss Treatment: A Survey-Based Analysis of Korean Consumers

    October 2025 in “ JPRAS Open
    Jino Kim, A. S. Sydorchuk, Kyu‐Ho Yi
    TLDR Many are open to telemedicine for hair loss if combined with in-person visits and better technology.
    The study surveyed 697 Korean adults with hair loss concerns to assess their perceptions and use of telemedicine for treatment. Despite 91% having tried hair loss treatments, only 31.2% used telemedicine, mainly due to skepticism about remote diagnosis adequacy. Over 40% believed in-person evaluations were necessary, while others cited app usability and prescription concerns. However, 82.3% of non-users were open to future telemedicine use, attracted by lower costs and convenience. The study suggests a hybrid model, combining initial in-person assessments with remote follow-ups, could address diagnostic concerns and increase telemedicine adoption. Educational initiatives and improved technology could further enhance its acceptance.
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