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    GlossaryPatient Satisfaction

    degree to which patients feel their healthcare needs are met

    Patient Satisfaction, also known as Patient Experience or Patient Contentment, refers to the degree to which patients feel their expectations and needs are met by healthcare services. It encompasses various aspects such as the quality of care, communication with healthcare providers, ease of access to services, and overall comfort during treatment. High patient satisfaction is often linked to better health outcomes and increased patient loyalty.

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