A Quantitative Analysis of Online Plastic Surgeon Reviews for Abdominoplasty

    December 2019 in “ Plastic and Reconstructive Surgery
    Jeremie D. Oliver, Michael S. Hu, Gordon K. Lee
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    TLDR Patients are most satisfied with tummy tucks when they like the results, the staff, and the care after surgery.
    The document discusses a study by Qiu et al. that conducted a systematic review of online patient reviews for abdominoplasty procedures. The study identified 10 statistically significant themes affecting patient satisfaction, with strong associations found between higher satisfaction and positive aesthetic outcomes, staff interactions, and postoperative care. The study included an analysis of geographic distribution of reviews, noting that a higher number of reviews in a region correlated with lower average ratings, and that average ratings varied significantly across different cities. The authors of the document propose combining the insights from this study with Google Trends data to improve online plastic surgery marketing strategies and patient satisfaction. They suggest that understanding the factors that lead to high patient satisfaction can help plastic surgeons target specific areas for improvement, thereby enhancing the patient experience and increasing positive postoperative reviews. The study by Qiu et al. is seen as having the potential to significantly impact aesthetic plastic surgery practice by providing data-driven insights into patient satisfaction.
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